REPORT: IDENTIFYING EFFECTIVE WORKER VOICE

REPORT: IDENTIFYING EFFECTIVE WORKER VOICE

When workers can “speak up, articulate and manifest collective agency that ultimately improves the terms and conditions of their employment and their livelihoods,” they also have a role in shaping their societies and “contributing to democratic participation beyond the workplace,” says a new report released today by the U.S. Department of Labor’s Bureau of International Labor Affairs (ILAB).

Worker Voice: What it is, What it is Not, and Why it Matters,” was produced by Penn State University’s Center for Global Workers’ Rights (CGWR).

“The term ‘worker voice’ is used for lots of scenarios where workers have some sort of participation but not necessarily a say in issues that affect their lives and livelihoods,” said Solidarity Center Executive Director Shawna Bader-Blau. “If you care about democracy and worker rights, this is the seminal report.”

For example, corporate social responsibility programs that interview workers on site, under the helpful gaze of management, may provide a public relations boost to the company but do not capture worker voice; indeed, they often contribute to wage suppression and gloss over lax safety standards. Likewise, workplace suggestion boxes, which require zero response from management, neither provide workers with a voice nor help them ensure dignity and equity on the job.    

“The most effective forms of worker voice are institutions and mechanisms that enhance workers’ ability to elect, represent, protect, include, enable and empower workers and their organizations,” according to the report, which highlighted democratic trade unions and collective bargaining as key.

Legitimate and effective channels for worker voice exist and include enforceable brand agreements (EBAs), such as the Accord on Fire and Building Safety in Bangladesh, which identified and remediated 97,235 high-risk fire, structural and electrical safety violations following the deadly collapse of Rana Plaza. In Lesotho, where brand-led, voluntary codes of conduct failed to address rampant gender-based violence and harassment, binding and enforceable agreements among unions, civil society, international clothing brands and worker rights organizations (including the Solidarity Center) and Nien Hsing, a garment manufacturer, are changing attitudes, protecting workers and helping to end violence and harassment on the job.

In addition, the report cites the Rapid Response Labor Mechanism, under the United States-Mexico-Canada Agreement (USMCA), which has provided expedited enforcement of freedom of association and collective bargaining rights at factories in Mexico for more than 30,000 workers. Other channels include organizing along migration corridors and among domestic and farm workers; and freedom of association protocols. 

The report describes six components that are crucial for effective worker voice: election of representatives; representation of members; diversity in leadership, on committees and throughout organizations; protection of workers from anti-union discrimination, harassment, threats and violence; the enabling of worker organizations to carry out functions by ensuring members have time, space, information and training; empowerment of workers and their organizations to engage in protected trade union activities, including collective bargaining and strikes, by leveraging state and private mechanisms that have sanction power on employers.

The report’s case studies include many countries and sectors where the Solidarity Center has long-term partnerships with unions that provide effective worker voice, among them, Bangladesh, Honduras, Lesotho, Mexico and Myanmar.

Recognizing the importance of democratic freedoms in securing effective worker voice, the Solidarity Center has long partnered with unions fighting for their right to democratic freedoms, including freedom of association and of assembly. These efforts include the historic 2023 Zambia Summit for Democracy, where participating unions and governments shared strategies on how unions can advance democracy through one of its most essential components—worker rights—and Solidarity Center support for union partners fighting for their rights in Bahrain, the Philippines, Swaziland and Tunisia.

KOSOVO TEACHERS LEAD NATIONAL PUSH FOR BETTER MENTAL HEALTH IN SCHOOLS

KOSOVO TEACHERS LEAD NATIONAL PUSH FOR BETTER MENTAL HEALTH IN SCHOOLS

Kosovo teachers’ union SBASHK (United Union of Education, Science and Culture of Kosovo) is forging a shared school-family-community-policymakers’ agenda to build a multi-tiered mental health support system. This successful effort includes hosting a national conference last month during which attendees agreed to collaborate on solutions going forward and the Ministry of Education committed to increasing the number of school psychologists, addressing national mental health legislation and supporting national mental health awareness campaigns. 

The conference—which brought together more than 80 representatives of Kosovo education unions and other union and civil society organizations, education, healthcare, government, the Kosovo Parliament, media, academia, students and parents’ councils—sought to destigmatize discussion of mental health; examined the latest research and best practices on mental health promotion, prevention and intervention for students, teachers and families; and facilitated opportunities for parents, policymakers, school administrators and teachers to work together on solutions. 

“Mental health in Kosovar society is intertwined with a series of factors such as transgenerational trauma from the [1990s Kosovo] war, low salaries that make it difficult to meet vital needs, high unemployment rates, unsafe environments—including cases of sexual assaults—and poor-quality education,” Member of Parliament and University of Pristina Psychology Professor Fitim Uka told conference attendees.

During panel discussions, workshops and breakout sessions, roadblocks to mental health improvement in schools were identified, resulting in a joint appeal for more psychologists in schools, teacher and psychologist training programs, better teacher working conditions, specialized service referrals and advocacy campaigns for reducing mental health stigma, and, above all, for stakeholders to work together.

“This conference proves that, together, we can help for the good of a school and for an even better education,” said SBASHK Chairperson Rrahman Jasharaj.

Solidarity Center Executive Director Shawna Bader-Blau, who also presented, reinforced the call for a shared school, family, community and policymakers’ agenda.

“We’re all in this together, to help our children succeed and help our schools succeed,” she said.

During the 1998-1999 Kosovo war, SBASHK played a vital role in preserving education services. Today SBASHK advocates for better working conditions and fair salaries, safer schools and professional growth opportunities for teachers.  A five-week 2022 teachers’ strike for a living wage in response to  COVID pandemic and Ukraine war-related inflation earned teachers a significant salary increase, but regional economic challenges continue to threaten teachers’ well-being.  

The February 21 and 22 Pristina conference, supported by the Solidarity Center, united  stakeholders dedicated to enhancing mental health support in schools including SBASHK, the Ministry of Education, Science, Technology and Innovation (MESTI), the Ministry of Health (MoH), the Parliamentary Committee on Education, the Union of Independent Trade Unions of Kosovo (BSPK), the European Trade Union Committee for Education (ETUCE), Slovenia Education Union (SVIZ), the Education Unions of Albania (SPASH and FSASH), Union of Education, Science and Culture North Macedonia (SONK), the Association of Municipalities, the Municipal Directorate of Education (MDE), the Council of Parents (KP), the Council of Youth (KYC), the Chamber of Doctors, the Chamber of Nurses, the Department of the Psychology/University of Pristina (DP), Kosovo Education Center (KEC), the Kosovo EdGuard Institute and the Kosovo Association of Independent Journalists (AGK).

GROUNDBREAKING UZBEKISTAN COTTON AGREEMENT, PROJECT

GROUNDBREAKING UZBEKISTAN COTTON AGREEMENT, PROJECT

A groundbreaking cooperative agreement seeking to improve working conditions and prevent forced labor was signed this week for workers, ‘at all stages of cotton and textile production in Uzbekistan.’ Agreement signatories include U.S.-based Center for International Private Enterprise (CIPE), employers’ Association of Cotton-Textile Clusters of Uzbekistan, the Solidarity Center and the Uzbekistan Ministry of Employment.

The two-year memorandum of cooperation is the cornerstone of a new CIPE-Solidarity Center project that was launched at a public event in Tashkent in November. By meeting the sector’s need for an effective reporting and grievance remedy system, and providing an education and incentive system supportive to compliance, the project seeks to build on a 15-year effort that successfully eradicated forced labor in Uzbekistan’s cotton supply chain. 

The “Enhancing Transparency and Accountability in the Cotton Industry of Uzbekistan” project—which will be implemented by CIPE and the Solidarity Center through activities laid out in the agreement’s accompanying action plan—is funded by the U.S. Department of Labor.

“The Solidarity Center looks forward to working with CIPE and the Cluster Association to support development of a cotton industry in Uzbekistan that is recognized and rewarded in the global marketplace for upholding labor standards at the highest levels,” said Solidarity Center Executive Director Shawna Bader-Blau at the program launch.

Project goals include to expand stakeholder dialogue to promote transparent market and management standards and employee-oriented accountability systems; establish trust and dialogue among cotton purchasers, producers, workers and the government of Uzbekistan; strengthen Uzbekistan’s cotton supply chain workers’ capacity to identify and effectively resolve labor rights violations through tripartite mechanisms and improved dialogue with employers; improve compliance with international labor standards, including freedom of association and corporate governance provisions; and foster cotton industry sustainability in ways that ensure labor rights are respected and protected.

Under the agreement’s accompanying action plan, program activities will include:

  • Developing and piloting worker-led grievance and remedy mechanisms grounded in best international practices for supply chain transparency and management;
  • Training workers, managers and employers in the cotton industry on fundamental international standards as defined in core conventions of the International Labor Organization;
  • Promoting standards of transparency and commitment to labor rights and good corporate governance by creating a dialogue between stakeholders cotton enterprises, global brands, government agencies and worker representatives.

“We believe that our partnership will support the creation of effective management systems and serves to strengthen social protection, improve labor relations based on international standards and create decent and safe working conditions for workers,” said CIPE Managing Director for Programs Abdulwahab Alkebsi at the program launch.

After years of intense policy advocacy and campaigning, led by Uzbek and international civil society, combined with the Uzbek Government’s political will, state-imposed forced labor is no longer used in the cotton harvest. As a result, in March 2022, the Cotton Campaign ended its call for a global boycott of cotton from Uzbekistan and lifted the Uzbek Cotton Pledge.

PHILIPPINE WORKERS, UNIONS RECOGNIZED FOR ‘COURAGE IN THE FACE OF EXTREME VIOLENCE’

PHILIPPINE WORKERS, UNIONS RECOGNIZED FOR ‘COURAGE IN THE FACE OF EXTREME VIOLENCE’

For their courage and persistence in the face of escalating threats to their own lives, seven delegates representing the Philippine labor movement received the 2023 AFL-CIO George Meany-Lane Kirkland Human Rights Award in a ceremony in Washington, D.C., this week. The award is given annually in recognition of dedication to and effectiveness in highlighting the widespread denial of fundamental human rights at work and in society.

“This award is in recognition of the Philippines labor movement’s resilience, persistence and courage in the face of extreme violence and repression,” said AFL-CIO President Liz Shuler at the event.

More than 70 union members have been killed since 2016, and many more are victims of red-tagging (branding and accusing individuals and/or organizations of being terrorists), illegal firing of union activists and anti-terrorism laws directed at stifling freedom to form unions and bargain.

“The killings are precisely designed to sow fear among workers,” United and Progressive Workers Center (SENTRO) Secretary General Josua Mata told the Solidarity Center.

Persecution has not stopped despite recent changes to the government’s top leadership. Union leader Jude Thaddeus Fernandez, 67, was killed September 29 after a division of the Philippine National Police reportedly entered Fernandez’s home and shot him dead. The murder of Alex Dolorosa—whose role as a union organizer and a paralegal was funded by the Communications Workers of America (CWA)—in April remains uninvestigated like every other extrajudicial killing of a trade unionist in the country.

Workers who are organizing and conducting other union business in the Philippines seek only to build a decent society and life for their families, Trade Union Congress of the Philippines (TUCP) Vice President Luis Corral told the Solidarity Center.

“We are not the enemy,” he said.

In addition to Corral and Mata, the delegation receiving the award for include Alliance of Concerned Teachers (ACT) Secretary General Raymond Basilio; Business Process Outsourcing Industry Employees Network (BIEN) President Mylene Cabalona; Public Services Labor Independent Confederation (PSLINK) President Annie Enriquez Geron; Kilusang Mayo Uno (KMU) Chairman Elmer Labog; and Federation of Free Workers (FFW) President Sonny Matula. The Solidarity Center has a 25-year partnership with the Philippine labor movement, including current support for an organizing campaign for low wage, app-based food delivery workers. 

“This recognition fortifies our resolve and validates our efforts under the most challenging of circumstances,” said TUCP President and Philippine Congress House Deputy Speaker Raymond Mendoza when accepting the award, “on behalf of all workers in the Philippines, especially those who gave their lives for labor.”

Previous award recipients include United Nations Special Rapporteur on the rights to freedom of peaceful assembly and of association Maina Kiai and the Tunisian General Labor Union (Union Générale Tunisienne du Travail, UGTT), which also won a shared Nobel Peace Prize for its role in brokering Tunisia’s path to democracy during the Arab uprisings.

Grab Riders in Metro Manila Strike Against Unjust Fare Decrease

Grab Riders in Metro Manila Strike Against Unjust Fare Decrease

In the Philippines, 200 Grab Food Delivery Riders, through the National Union of Food Delivery Riders (RIDERS-SENTRO), waged a one-day strike October 25 to protest a fare decrease scheduled to start that day.

Grab’s new rate will reduce the base fare from 45 pesos to 35 pesos per order (from 79 cents to 61 cents), and the per kilometer compensation from 10 pesos to 7 pesos (from 18 cents to 12 cents). 

The drivers turned off their apps and held a unity ride around the Quezon Memorial Circle in metro Manila, with signs on their motorcycle delivery boxes demanding higher fares and fairly calculated compensation. Grab riders also are seeking comprehensive insurance coverage, social protections and union recognition.  

“If the goal of this new fare matrix is to ease the burden on Grab’s customers, it should not come at the expense of the platform’s riders,” Philippines Sen. Risa Hontiveros said in a video statement supporting the delivery riders.

The rally is the second in a week, with more than 80 drivers and their union protesting on October 19 at the Boy Scout Circle in Metro Manila. 

Some riders who took part in the rallies reported that their Grab accounts were suspended or terminated, and RIDERS-SENTRO is planning legal action seeking to reinstate them. Several drivers in Pampanga were unjustly fired late last year following a worker rights rally they attended as drivers formed the Pampanga chapter of the National Union of Delivery Riders (RIDERS). They appealed the decision to the National Labor Relations Commission (NLRC) and the case is ongoing.

App-Based Drivers Advocate for Safe Jobs, Better Wages

Despite the challenges helping delivery drivers form unions—drivers have no single workplace and platform companies refuse to acknowledge they are employers so as to avoid fair compensation—RIDERS-SENTRO, a Solidarity Center partner, has made big gains

(SENTRO General Secretary Josua Mata and John Jay Chan, a driver and union organizer, discuss how they are mobilizing drivers on the latest My Boss Is a Robot Solidarity Center Podcast episode.)

In just over a year, the union established four chapters of delivery drivers in multiple cities and islands and is organizing drivers in another 15 cities. Drivers are also engaging with local and national governments and, together with their union, crafted a Charter of Rights that lists basic rights for gig workers: a minimum wage, a written contract, health or accident insurance, and access to the country’s social security services. The Senate is now considering the bill. 

Drivers also successfully advocated for a local ordinance in Cebu City to create free outdoor “riders’ hubs” in commercial outlets with seating and parking to offer drivers shelter from heat and rain.

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