Exploitation by App–The New Way of Work?

Exploitation by App–The New Way of Work?

If you work seven days a week, 12 hours a day and don’t make enough money to pay the bills, you can talk to your boss, right? Not if your boss is an app.  

“My Boss Is a Robot,” a new series on The Solidarity Center Podcast, explores the challenges delivery drivers around the world face as they navigate not only dangerous traffic but a workplace where algorithms arbitrarily determine wages, hours and working conditions.

In the first episode, “21st Century Workplace: Exploitation by App,” Solidarity Center Executive Director and podcast host Shawna Bader-Blau talks with Yuly Ramírez, a delivery driver in Ecuador, who worked for Uber and Glovo.

“We used to have a base salary of $1 per hour,” says Ramírez. “Our rates were cut down almost by half. We found out that we could not make nearly as much as we were making before, not even working 12 hours a day, seven days a week.” 

The episode also features Arianna Jiménez, a scholar who interviewed app-based drivers in Colombia, most of whom are migrants seeking opportunities to support themselves and their families. Jiménez discusses the vast profits of delivery corporations like Rappi in Latin America, which bases its business model on workers forced to work harder for lower and lower wages.

“They’re gaining profit from all sides and maximum cost is transferred to the individual,” says Jiménez.

“Exponential growth without investment in its workforce,” says Bader-Blau. “And, recently, during the worst parts of the pandemic in Colombia, Rappi made its drivers compete for vaccines, if you can believe it.”

App-Based Exploitation Doesn’t Stop at the Border

As the series shows, app-based workers from Thailand to Colombia face the same exploitative working conditions, as a new form of Gilded Age workforce repression spreads globally.  

But like the early industrial era, delivery drivers and other app-based workers are standing up for their rights. Across Latin America, for instance, workers have been staging organized protests as early as 2018, and in Nigeria, delivery drivers formed the country’s first union of app-based workers. The series will conclude with two episodes on worker organizing in this growing industry. 

Download 21st Century Workplace: Exploitation by App and watch for the next episode on September 13. 

Listen to this episode and all Solidarity Center episodes here or at Spotify, Amazon, Stitcher or wherever you subscribe to your favorite podcasts.

‘The Weight of the Heat’: Climate Change Further Burdens Bangladesh Tea Workers

‘The Weight of the Heat’: Climate Change Further Burdens Bangladesh Tea Workers

At the end of a day picking tea leaves under the July sun, women walk from the hilly fields down an embankment and into a muddy stream, fully clothed, to bathe before they return to their company-provided tin homes where they prepare dinner for their families.

The tea estate workers in Sreemangal, Bangladesh, say their work is much harsher now due to increased heat and more torrential rains. The changing climate also means that picking the daily quota of tea leaves, always difficult, is sometimes impossible. And when they cannot meet their quota, they are paid even less than their already meager wages.

Sreemoti Bauri_Hasan, a Bangladesh tea worker and union leader, Solidarity Center

Sreemati Bauri, a Bangladesh tea worker and union leader. Credit: Solidarity Center / Hasan Zobayer

“It often happens that in a heat wave, it’s a hardship to meet the daily quota [up to 25 kilos, 55 pounds] of tea leaves, and so they can’t make the daily wage of 170 taka ($1.55),” says Sreemati Bauri, a tea estate field supervisor and union leader.

“It’s already difficult to live with this little amount of money. If a worker can’t make their daily target, it’s difficult to survive. Due to the heat, it has become too hot for them to get their wage,” she said, speaking through an interpreter. Bauri, an executive member of the Jurivally Executive Committee, part of the Bangladesh Cha Sramik Union, supervises 300 women who walk long distances across tea fields each morning before they start picking leaves.

“The heat is more excessive than before,” says Sumon Kumar Tant, a field supervisor and union member. “They have to work under scorching sun. It’s as if they have to carry two times the burden—one the burden of tea leaves on their back, and the other, the weight of the heat.”

Better Working Conditions at Unionized Tea Estates
Bangladesh tea workers walk across fields on their way to pick tea leaves, Solidarity Center

Bangladesh tea workers walk long distances across fields on their way to pick tea leaves. Credit: Solidarity Center / Gayatree Arun

“At higher temperatures and prolonged periods of exposure, heat stress can lead to exhaustion, it can lead to permanent disability, it can even lead to death,” says Sophy Fisher, discussing the findings of an International Labor Organization (ILO) report on the impact of heat stress on workers. And women are disproportionately affected by the impacts of rising heat due to the type of work they perform and physical issues such as pregnancy, according to a new study.

Climate change-related hardships add to tea workers’ already precarious working conditions. An estimated 13 million people in 48 countries work on tea plantations around the world, mostly women who are paid low wages and have few or no health and safety protections, including safeguards to prevent and address sexual harassment and other forms of gender-based violence. Tea plantation workers often are forced to rely on their employers for food, housing and education, adding to their vulnerability.

“Tea workers give a lot of sweat for their work,” says Bauri.

Workers in the Bangladesh Cha Sramik Union, a Solidarity Center partner, have achieved workplace improvements not offered at nonunion plantations, with employers required to provide daily hour-long lunch breaks and a medical facility. Tant cites the rapid benefit payment by a company to the family of a tea picker killed on the job by a falling tree branch as an example of how the union’s intervention ensured proper compensation.

Still, more progress must be made, he said, citing the need for pregnant workers to get more time off than the four months’ paid maternity leave granted under the country’s labor law.

Little Accountability Global Tea Supply Chain
Bangladesh tea worker, Solidarity Center

Bangladesh tea worker, Sanchari. Credit: Solidarity Center / Hasan Zobayer

Rooted in colonial era exploitation, tea plantations are rife with worker rights abuses. Accountability in the global tea supply chain is particularly lacking, with a recent report finding few corporations willing to provide the information necessary to determine how workers are treated and little due diligence across the supply chain.

A lack of supply chain transparency means companies are not being held to account for violations, says Kate Jelly, author of the Business and Human Rights Research Center (BHRRC) report, Boiling Point: Strengthening Corporate Accountability in the Tea Industry. “Many companies maintaining opaque supply chains are able to distance themselves from human rights abuses,” she told Reuters.

Based on research into news stories from 2022, the report found human rights abuses in Bangladesh and four other countries involving low or unpaid wages, lack of safety and health protections, and employer intimidation of workers seeking to improve their workplaces through unions.

Involving workers in the due diligence process is essential for supply chain transparency, according to Natalie Swan, a BHRRC labor rights program manager. “That means not relying on certification, not relying on a human rights policy or a supplier code of conduct.”

Solidarity Center believes workers must be at the center of workplace solutions, including those involving climate justice, in which the needs of workers and their communities are involved in achieving a fair or just transition to a more equitable and sustainable economy to mitigate the impacts of climate change and enable adaptation for impacted communities.

Solidarity Center Condemns Murders of Union Leaders in Bangladesh, Honduras

Solidarity Center Condemns Murders of Union Leaders in Bangladesh, Honduras

Solidarity Center
Solidarity Center
Solidarity Center Condemns Murders of Union Leaders in Bangladesh, Honduras
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A garment union leader in Bangladesh and four garment union leaders in Honduras were killed over the weekend, murders the Solidarity Center and global union and human rights organizations are strongly condemning, and which they say highlight the need for employers and governments in every country to ensure workers can safely exercise their basic rights to form and join unions.

“The perpetrators of these horrific murders must be brought to justice,” says Solidarity Center Executive Director Shawna Bader-Blau. “Assaults on workers and union leaders for trying to form unions and exercise their fundamental rights are increasing worldwide. These heinous actions highlight the growing attacks on democratic freedoms, and must be answered with strong measures to safeguard worker rights and all forms of democracy.”

Shahidul Islam, Bangladesh garment union leader murdered, Solidarity Center

Shahidul Islam. Credit: Shahidul Islam.

Shahidul Islam Shahid, a union leader in the Bangladesh Garment and Industrial Workers Federation (BGIWF), was killed June 25 in Gazipur, after he and union co-workers met with factory workers to discuss how to address unpaid wages. The workers at the Prince Jacquard Sweaters Ltd. had not been paid in May or June and had not received their Eid-ul-Azha holiday bonus. Shahidul, president of  the BGIWF Gazipur District Committee, agreed to take up the issue with the Department of Inspection for Factories and Establishments at Tongi the next day.

When Shahidul left the factory after the discussion, a group of assailants stopped him. They shouted at him, “You are here for workers’ pay!” and started viciously punching and kicking him. The perpetrators beat him unconscious and left him on the road. Bystanders took him to a nearby hospital, where was pronounced dead. Shahidul, a father of two, was the sole financial supporter of his family. His wife is suffering from a life-threatening illness.

Two union leaders with Shahidul were injured and hospitalized, Mustafa Kamal, 26, and Ahmed Sharif, 35. One man has been arrested, according to union leaders.

Eleven years ago, Aminul Islam, president of BGIWF and union organizer with Bangladesh Center for Worker Solidarity, was tortured and murdered. Both Shahidul and Aminul were key Solidarity Center partners, which recognized their dedication to the worker movement.

In a statement, the Solidarity Center says it joins BGIWF “in demanding that all stakeholders, including global brands sourcing in Bangladesh, hold suppliers accountable to basic human rights standards in garment factories.

“We call on the government of Bangladesh to step up their protection of trade unionists who are exercising their fundamental rights to organize—rights protected under Bangladesh and international law.”

Following Shahidul’s murder, garment workers across the export-processing zones staged protests, and in Dhaka, they formed a human chain in front of the National Press Club, demanding immediate arrest of the perpetrators. Garment factories account for more than 80 percent of Bangladesh’s $52 billion export market, yet workers receive low pay and unsafe conditions.

Honduras Union Leaders Killed During Factory Talks

In Choloma, Cortes, Honduras, 13 people were massacred, including four union leaders from the Sindicato de trabajadores de Gildan Activewear San Miguel (SITRAGSAM) over the weekend.

Honduras, Xiomara-Cocas, SITRAGSAM-President, murdered union leader, worker rights, Solidarity Center

SITRAGSAM President Xiomara Beatriz Cocas, former president and current delegate, Delmer Josue García, delegate José Rufino Ortíz and delegate Lester Arnulfo Almendarez. Eduardo Alexander Melendez, the son of SITRAGSAM president Xiomara Cocas, also died when armed assailants entered a billiards hall where the group was celebrating a birthday, and began firing.

The attack took place in the same week in which the union had received the announcement from apparel maker the Gildan corporation announced it was shuttering its Gildan San Miguel factory. The union was in initial discussions about the closure, which will leave 2,700 workers unemployed.

News reports from Honduras offer varying reports from social media on how the murders took place. One source cited nearby residents as reporting intense shooting, with targets ordered to lie face down before being shot.

The Solidarity Center is calling on the Honduran government “to take all necessary measures to fully investigate these crimes and bring those responsible to justice” and “to ensure the safety of the workers employed in the area, especially those who join together to defend their rights and represent their collective interests.”

 

Statement: Solidarity Center Condemns Union Leader’s Killing

Statement: Solidarity Center Condemns Union Leader’s Killing

June 27, 2023

The Solidarity Center joins the U.S. and international labor movements in condemning the brutal murder of Shahidul Islam, a worker leader who was killed as a result of his labor rights activism in Gazipur, Bangladesh. Shahidul, a member of the Bangladesh Garment and Industrial Workers Federation (BGIWF), fought for worker rights throughout his 25-year-long journey as a trade union organizer and died fighting for what he believed in.

According to the first information report of the case filed at the Tongi (West) Police Station, Shahidul, president of BGIWF’s Gazipur district committee, was attacked after leaving a meeting with workers at a Prince Jacquard Sweaters Ltd. factory. Shahidul and workers had met to discuss how to ensure the payment of two and half months’ wages and the Eid-ul-Azha festival bonus. According to the report, after Shahidul and other union representatives left the factory premises, a group of people attacked them, shouting, “You are here for workers’ pay!” The assailants reportedly started viciously punching and kicking Shahidul, leaving him critically wounded. Bystanders took him to a nearby hospital where he was declared dead.

Eleven years ago, in April 2012, another worker leader, Aminul Islam, was tortured and murdered. Aminul was BGIWF president and an organizer with Bangladesh Center for Workers’ Solidarity (BCWS) and a key player in the country’s movement to advance worker rights. The Solidarity Center knew both Shahidul and Aminul personally, and for decades admired their dedication to the worker movement.

Murder of trade unionists is the most extreme and horrific form of anti-union violence, and has a chilling effect on freedom of association. In a country where some employers systematically prevent independent unions from representing workers, the fear stoked by a second horrific murder of a BGIWF leader will undoubtedly make the task of organizing trade unions in Bangladesh even more difficult. Shahidul’s murder this week and Aminul’s murder over a decade ago underscore the absence of an environment where workers can freely exercise their rights without intimidation.

The Solidarity Center joins BGIWF in demanding that all stakeholders, including global brands sourcing in Bangladesh, hold suppliers accountable to basic human rights standards in garment factories. And we call on the government of Bangladesh to step up their protection of trade unionists who are exercising their fundamental rights to organize—rights protected under Bangladesh and international law. 

The Solidarity Center stands in solidarity with BGIWF in demanding justice for Shahidul Islam and safety for workers and union members who continue the struggle to defend the rights of workers at the Prince Jacquard Sweaters Ltd. factory and in workplaces across Bangladesh. We express our condolences and solidarity to Shahidul’s family, co-workers and union brothers and sisters.

About Shahidul Islam

Shahidul Islam Shahid, 45, was born at Rajabari in Gazipur’s Sreepur. He began working in the garment industry at the age of twenty. Noticing sheer negligence toward worker rights, he began working as an organizer and became a union leader. From 1999 to 2002, he worked alongside Bangladesh Independent Garment Workers’ Union Federation (BIGUF). In 2006, he joined Bangladesh Center for Workers’ Solidarity (BCWS) as a senior organizer and worked there till 2012. The same year, he became a senior organizer at BGIWF, and later became the president of its Gazipur District Committee. Throughout his career, Shahid successfully mobilized thousands of workers to join unions and empowered them to become solid factory-level leaders. He also assisted thousands of workers to receive arrears and severance pay wrongfully denied by their employers. His contributions to the labor movement were truly remarkable. His murder serves as a reminder of the terrible odds garment workers are up against in Bangladesh and represents an immense loss for the labor movement.

Statement: Four Apparel Workers’ Union Leaders Killed in Honduras Massacre

Statement: Four Apparel Workers’ Union Leaders Killed in Honduras Massacre

The Solidarity Center joins the U.S. and international labor movements in condemning the brutal massacre of 13 people in the city of Choloma, Cortes, Honduras, among them four union leaders from the Sindicato de trabajadores de Gildan San Miguel (SITRAGSAM). 

The union leaders were SITRAGSAM President Xiomara Beatriz Cocas, former President and current Delegate Delmer Josue Garcia, Delegate Jose Rufino Ortiz, and Delegate Lester Arnulfo Almendarez. Eduardo Alexander Melendez, the son of SITRAGSAM president Xiomara Cocas, also died in the horrific attack by armed assailants.  

This attack took place the same week in which apparel maker Gildan announced the shuttering of the Gildan San Miguel factory. The union was in initial discussions about the closure, which will leave 2,700 workers unemployed. 

The Solidarity Center encourages Gildan to recognize the impact of these murders on the union and the workforce in general, and to take stronger measures to ensure the safety and security of Gildan San Miguel workers as they return to work following this tragic event. 

The Solidarity Center calls on the Honduran government to fully investigate these crimes and bring those responsible to justice. Regarding the government’s announced security measures in response to the violence, we urge authorities to respect the human rights of the people of Choloma, and we call on the Honduran government to ensure the safety of workers employed in the area, especially those who join together to defend their rights and represent their collective interests. 

The Solidarity Center stands in solidarity with SITRAGSAM and its national organization, the Central General de Trabajadores (CGT), in demanding justice for the assassinated union leaders and safety for the workers and union members who continue the struggle to defend the rights of Gildan San Miguel workers. We express our condolences and solidarity to the families, co-workers and union brothers and sisters of the fallen leaders.

Declaración: Cuatro dirigentes de sindicato del vestuario asesinados en masacre en Honduras

El Centro de Solidaridad se une al movimiento sindical estadounidense  e internacional en condenar la brutal masacre de 13 personas en la ciudad de Choloma, Cortes, Honduras, entre ellos cuatro dirigentes sindicales del Sindicato de trabajadores de Gildan San Miguel (SITRAGSAM). Los dirigentes sindicales eran la Presidenta del SITRAGSAM, Xiomara Beatriz Cocas, el ex-Presidente y actual Delegado, Delmer Josué García, el Delegado José Rufino Ortiz y el Delegado Lester Arnulfo Almendarez. Eduardo Alexander Melendez, hijo de la presidenta del SITRAGSAM Xiomara Cocas, también falleció en el horrendo ataque cometido por agresores armados. 

Este ataque tuvo lugar la misma semana en que la corporación del vestuario, Gildan, anunció   el cierre de su fábrica Gildan San Miguel. El sindicato estaba en conversaciones iniciales sobre el cierre, que dejará sin empleo a 2,700 trabajadores. El Centro de Solidaridad insta a Gildan a reconocer el impacto de estos asesinatos en el sindicato y en la fuerza laboral en general, y a tomar medidas más enérgicas para garantizar la seguridad y protección de los trabajadores de Gildan San Miguel en su regreso al trabajo tras este trágico suceso. 

El Centro de Solidaridad pide al gobierno hondureño que investigue completamente  estos crímenes y que lleve a los responsables ante la justicia. En cuanto a las medidas de seguridad anunciadas por el gobierno en respuesta a la violencia, instamos a las autoridades a respetar los derechos humanos de la población de Choloma, y pedimos al gobierno hondureño que garantice la seguridad de los trabajadores empleados en la zona, especialmente aquellos que se unen en sindicatos para defender sus derechos y representar sus intereses colectivos. 

El Centro de Solidaridad se solidariza con SITRAGSAM y su organización nacional, la Central General de Trabajadores (CGT) en exigir justicia para los dirigentes sindicales asesinados y seguridad para los trabajadores y sindicalistas que continúan la lucha por defender los derechos de los trabajadores de Gildan San Miguel. Expresamos nuestras condolencias y solidaridad a las familias, a los colegas de trabajo, y a los compañeros sindicalistas de los dirigentes caídos.

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