Morocco Hospitality Workers Stand Strong in Pandemic

Morocco Hospitality Workers Stand Strong in Pandemic

Unions throughout Morocco are negotiating wage guarantees and other measures to safeguard the livelihoods of the tens of thousands of workers in the country’s hospitality industry—cooks, wait staff, hotel cleaners, tour operators—who have been furloughed or lost their jobs as travel and tourism shut down due to the COVID-19 crisis.

“Workers in the tourism sector have suffered from this pandemic, as the tourism season had just begun in a number of regions, and the infections led to mass cancellations even before the government of Morocco introduced containment measures at a national level,” says Naima Hilali, a staff member of the hotel union affiliated with the Union of Moroccan Workers (UMT) who works at Hotel Lulido in Casablanca. “The hospitality sector will face a massive challenge in recovering for many months or up to a year after the crisis.”

Backed by the UMT, workers say they will not take unpaid “holidays” during furloughs and are demanding a three-month wage guarantee until June. Unions also are negotiating three-months’ wages for temporary and seasonal workers and are assisting laid-of workers employed by subcontracting agencies in getting necessary documents to qualify for a $200 monthly support payment from Morocco’s social security fund. Some subcontractors have not submitted documents needed for workers to benefit from the fund, created for private-sector workers who lose their jobs due to the coronavirus.

“The very strict requirements of collecting unemployment benefits means that many workers will not benefit from the allowances,” says Mohamed Aji, union general secretary at Hotel Farah.

Unions Advance Safety Guidelines for Workers

Unions also are negotiating with employers to ensure safety measures are in place for workers still on the job and are reaching out to workers with information on protecting themselves against the coronavirus.

“UMT shop stewards have taken measures to sensitize workers on the necessary precautions and health measures developed by the Ministry of Health,” says Zakaria Himer, general secretary of the union at Hotel Sofitel. “Other measures include adopting work rotation to reduce the number of workers at the workplace, and giving priority to people with immunity diseases.”

Travel and tourism contributed some seven percent of Morocco’s GDP in 2018, and the likely long-term closure of hotels, restaurants and tour operating companies across the country mean workers will need considerable support for many months.

“The government is making a significant effort through establishing the fund, but this solution does not respond adequately to the massive needs of workers,” says Hilali. “This requires a social and legal strategy to support the workers and employers in the sector. So, we demand the state and public officials to intervene to rescue the sector and its workers.”

From Haiti to Kenya, Unions Take Action on COVID-19

From Haiti to Kenya, Unions Take Action on COVID-19

Just as the magnitude of the COVID-19 pandemic highlights the massive global economic and social inequality around the world, with workers in the informal economy and supply chains, and  migrant workers—many of whom are women—especially marginalized, so, too, does it offer the potential to build more equal, inclusive and sustainable economies and societies that are more resilient in the face of pandemics, climate change and the many other global challenges.

Around the world, unions and worker associations are taking the lead in championing worker rights and in doing so, demonstrating a path forward through collective action to achieve shared prosperity and sustainability. As the novel coronavirus spreads, unions are demanding safe and healthy conditions for workers who must remain on the job, and that they be compensated during forced worksite closures. The following is a small sample of union actions around the globe, reported in large part from Solidarity Center staff in close contact with union partners.

Haiti, workers washing hands outside garment factory, worker rights, unions, Solidarity Center
A communal wash bucket is one of the few options for workers in Haiti to sanitize their hands to prevent spread of COVID-19. Credit: /Reginald Lafontant

In Haiti, where garment factories were among facilities closed to prevent spread of the virus, workers were asked to return to pick up paychecks (for the days worked prior to the closures) in staggered stages so as to prevent crowding and potential contagion. It is standard practice for workers in Haiti’s garment industry to receive their wages in person, in the form of a cash, because most earn too little to maintain a bank account for check deposits, and paychecks are immediately consumed on basic goods.

Despite a government order to distribute pay to groups of 10 workers at a time, one factory employer simultaneously convened all 2,000 workers to collect their wages, despite the danger. In addition, some factories now are reopening to make masks, in large part for export to the United States, a move that puts at risk workers, their communities and the country’s already fragile healthcare system.

Although some factories have announced measures to protect workers’ health and safety at the factory, they do not adequately address risks workers face going to work as they walk through congested areas and travel up to an hour on crowded tap-taps (covered trucks serving as public transportation). Solidarity Center union partners will play a critical role in monitoring the enforcement of these measures and advocating for additional safeguards.

Four Haitian garment-sector unions, all Solidarity Center partners, issued a joint proposal to President Jovenel Moïse calling on the government and employers to respect International Labor Organization (ILO) protocols on COVID-19 in the world of work. The coalition also called on the government and employers to adhere to Haitian labor code stipulating workers receive pay when the government closes workplaces, and urged government and employers to pay workers the equivalent of the daily wages they earned on average in the three months prior to factory closures. The coalition also recommends the government provide support to informal workers, cease collecting income tax and reallocate funds from the country’s cancelled Carnival event to respond to the COVID-19 crisis. The unions include Centrale Nationale des Ouvriers Haïtiens (CNOHA), Confederation des Travailleurs Haïtiens (CTH), Confédération des Travailleurs- euses des Secteurs Public et Privé (CTSP) and ESPM-Batay Ouvriye.

Palestine, COVID-19, union members checking workers at Israeli checkpoints, PGFTU, Solidarity Center
Union members in Palestine check workers’ health as they return from jobs in Israel. Credit: PGFTU

Palestine General Federation of Trade Union members are fanning out to 12 checkpoints along the Israel-Palestine border to address the health needs of the tens of thousands of workers returning  home to the West Bank and Gaza as their worksites shut down in Israel, a large-scale movement that is exacerbating the spread of COVID-19.

Iman abu Salah, a member of PGFTU’s organizing team at Bartaa’h barrier near Jenin city in the West Bank, told Solidarity Center staff that three organizers are stationed in two shifts, connecting with between 100 and 200 workers per shift. Union members assist returning workers in completing detailed forms to ensure accurate reporting of health issues, and the unions share their reports with emergency health committees in each district. PGFTU members also are providing workers with information on protecting against the virus, as well as with union contact details in their city or village. Unions and health teams joined together to provide sterilized buses to take workers directly to their home city, village or refugee camp.

In Myanmar, as around the world, garment workers are especially hard hit by the #COVID-19 crisis as global retailers cancel orders, with factory employers laying off workers without pay, firing union supporters and forcing nonunion workers to remain on the job without safety protections, according to union leaders. Garment workers and their unions are mobilizing to demand that factories close for their safety and are seeking full pay for time off during the closures. Unions are pushing for employers to sign agreements that factories will recognize the union when they reopen and maintain all previous wages and benefits.

Unions representing garment workers in Lesotho, where more than 45,000 workers make jeans, T-shirts and other goods for export, are calling on the government to provide full wages to furloughed workers during the 21-day government-imposed lockdown to prevent spread of the novel coronavirus. The unions are also demanding that those required to work be provided with free transport in compliance with social distancing guidelines.

Workers have “sacrificed their lives for the country with meager wages and are continuing to keep the economy going as essential workers during this time,” according to the statement by the United Textile Employees, National Clothing, Textile and Allied Workers’ Union and the Independent Democratic Union of Lesotho. They “not only contribute to the GDP, but support numerous families, unemployed relatives and poverty-stricken families with their wages.”

The Albanian telecommunications union won a four-hour work day for those not teleworking, as well as company-provided masks, while in Kyrgyzstan, the union federation is urging the government to include remote work standards in the labor code. Unions in Albania, Kyrgyzstan and Montenegro have released statements calling on governments to improve social, economic and public health policy to protect both their membership and society.

In Thailand, Solidarity Center’s union and migrant worker partners are communicating with workers via social media, as unions set up an online Labor Clinic to create and post videos on worker rights and benefits during layoffs and plant closures, and are providing instructions for applying for unemployment and social welfare benefits. Unions are hosting live Facebook forums enabling workers to send in real-time questions and comments. Unions in the aviation sector are calling on the government to protect full-time permanent and subcontracted workers, and provide health and safety measures in line with international labor standards at all workplaces. Migrant worker organizations also are reaching out to migrant workers in Burmese with information on preventing and identifying COVID-19 symptoms and with information on locations to access health care.

The Confederation of Ethiopian Trade Unions (CETU) supported the launch of a regional isolation center for workers, and unions throughout Ethiopia are driving anti-stigmatization conversations that seek to encourage workers to report cases of infection and are negotiating with the government to ensure workers are protected on the job during the pandemic.

The Central Organization of Trade Unions-Kenya (COTU-K) distributed protective gear to workers, such as masks, gloves, soap and hand sanitizer before shops were closed, and has met with the Kenyan government to lobby for support for informal workers, who comprise some 80 percent of the workforce. Additional Solidarity Center partners—the Amalgamated Union of Kenya Metal Workers (AUKMW), the Kenya Union of Commercial, Food and Allied Workers (KUCFAW) and the Kenya Union of Domestic, Hotels, Educational Institutions, Hospitals and Allied Workers (KUDHEIHA)—are advocating for measures to protect cashiers and other workers exposed to the public.

Indonesia factory-level unions are negotiating masks and other safety protections for workers, and while they are achieving success, a shortage in personal protective equipment is hindering efforts. For example, 60,000 workers, members os National Industrial Workers Union Federation (SPN–NIWUF), a Solidarity Center partner, successfully negotiated with their employer to receive masks, but the company is unable to procure such a large supply.  The company recently agreed to allocate some production line to produce the masks to protect workers. Indonesian unions are urging the government to provide support for informal workers, who comprise more than 60 percent of the working population in Indonesia and Timor-Leste.

Led by the Congress of South African Trade Unions (COSATU), unions in South Africa established labor law helplines for their members to address employers’ increased abused of worker rights during the crisis.

In Morocco, where hotels have been turned into hospital facilities, the Federation Nationale des Hotels, Restaurants et Tourisme (FNHRT) is assisting hotel workers in collecting unemployment benefits and maintaining contact with workers across the sectors who have lost their jobs. The FNHRT is affiliated to the Union of Moroccan Workers (UMT).

Workers Protest Morocco’s Moves to Limit Strikes

Workers Protest Morocco’s Moves to Limit Strikes

Workers in Morocco are protesting unilateral moves by the government to restrict strikes and limit other worker freedoms and are collecting signatures against a draft bill, now in parliament.

“The path the government wishes to follow by introducing this legislation on strikes is in total contradiction with the Constitution of Morocco, which guarantees public freedoms, as well as the right of trade unions and other civic associations to defend the rights of their constituents,” says Touriya Lahrech, a worker rights activist and member of National Council of the Democratic Labor Confederation (CDT). Lahrech also is an elected official in the House of Councillors, Morocco’s upper Parliament.

Stating that the right to strike is a “fundamental human right without any restrictions,” one guaranteed in Morocco’s constitution, the Moroccan Labor Union (UMT) says the government’s proposed law “binds it, criminalizes it and makes it impossible to practice.”

The unions are calling on the government to return to discussions with unions and employers, a longstanding practice that union leaders say the government has abandoned and which workers nationwide have protested for months. In February, workers held a general strike, followed by several days of marches to protest unilateral government actions affecting workers.

The unions also are urging the government to withdraw the draft strike law, which they say is counter to International Labor Organization (ILO) regulations covering freedom to form unions (Convention 87) and the right to bargain collectively (Convention 98).

The CDT says the government’s move to unilaterally revise the labor code stems from corporations seeking “flexibility” among civil servants and educators, a term employers often use as a euphemism to describe workplace policies that benefit management at the expense of working people.

Morocco unions are receiving international support for their struggle, including from the International Trade Union Confederation (ITUC), the AFL-CIO, the Arab Trade Union Confederation (ATUC) and the global union IndustriALL.

“IndustriALL global union urges the government of Morocco to withdraw the draft law on the right to strike, which was written and submitted unilaterally to Parliament for adoption, and has not been the subject of tripartite discussions with partners,” says IndustriALL General Secretary Valter Sanches.

Says Lahrech: “We demand that the government freeze all discussions on this draft legislation and engage in dialogue regarding collective bargaining, and social dialogue that guarantee the rights of the working class to defend its interests.”

Teacher Protests for Decent Jobs: Key for All Moroccans

Teacher Protests for Decent Jobs: Key for All Moroccans

Recent massive teacher protests in Morocco demanding the government create permanent employment contracts is not an issue confined to the education sector—the extent to which decent jobs are available affects the future of the country, say leaders of the Democratic Labor Confederation (CDT).

A recent government decree making it no longer possible for workers with renewable two-year employment contracts to integrate into the public sector as before means workers have no access to fair wages and social benefits like retirement. The move “outlines the direction and policies of the state to dismantle the public service as a right of citizenship and to disengage from its responsibility towards citizens,” according to a CDT statement.

At least 10,000 teachers protested Sunday in Rabat, Morocco’s capital, to demand the government replace renewable contracts with permanent jobs that offer civil-service benefits, including a better retirement pension.

The Sunday protests came hours after police used water cannon to disperse an overnight demonstration. Many teachers had spent the night in the streets of Rabat after the first event before marching on Sunday from the education ministry to Parliament.

The weekend protests follow nationwide strikes in the education sector on March 13 and 14, and union leaders say more protests are likely.

More than 25% of Young Workers Are Employed

While overall unemployment hovers around 10 percent, more than one-quarter of young people in Morocco are without jobs.

Half of Moroccans who have jobs work in the informal economy, generally in precarious positions with low wages on farms, in construction, textiles and in the food and tobacco industry.

“Despite the strong opposition of the unions, the government is determined to continue hiring with contracts in the education sector and in the public sector in accordance with the recommendations of the international financial institutions, which demand a reduction in the wages,” the Moroccan Labor Union (UMT) says in a statement.

International lenders are pressuring Morocco to trim civil-service wages and cut back on public-sector services.

In addition to CDT and UMT, other unions supporting the march include the Democratic Federation of Labor (FDT), General Union of Moroccan Workers (UGTM) and the National Teaching Federation (FNE).

Women Farm Workers in Morocco Gain Equal Voice at Work

Women Farm Workers in Morocco Gain Equal Voice at Work

Nearly half of the 4 million workers who labor in Morocco’s agricultural fields are women, yet they receive less pay and are granted fewer opportunities to improve their wages or working conditions than their male co-workers.

But through their union, the Confédération Démocratique du Travail (CDT), women workers in Morocco’s fertile Meknes region are leveling the playing field, as a new Solidarity Center video illustrates.

More than 1,000 workers at the Domaines Brahim Zniber agro-industrial complex in 2015 negotiated a landmark collective bargaining agreement that raised wages, and provided access to health care and bathroom and meal breaks.

Under the collective bargaining agreement, the country’s first in the farm sector, “when we are sick, we can go to a doctor,” says Maskini Fatiha, a farm worker on the Domaines Zniber.

Crucially, because women were at the bargaining table, the agreement protects women from being fired when they marry and includes access to maternity leave and time off to care for sick children. Women now can receive training for higher paid jobs, like tree pruning, from which they were previously excluded.

“The gap between male workers and female workers used to be huge,” says Hayat Khomssi, a farm worker at Domaines Zniber. “Men were eligible for bonuses that weren’t granted to women, which made them feel inferior.” Women are now allowed to prune and trim trees, she says, “and enjoy equal wages as men.”

Years of gender equality training by the CDT and Solidarity Center and their ongoing support for collective action led to women taking a strong role in negotiating the agreement, which has set a standard that other agro-industrial complexes are set to follow.

The full video is available in English and Arabic, and a short version is available in English.

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